Our Services

From last-mile residential delivery to specialized medical logistics, Cleveland Logistics Company offers a full suite of secure, compliant, and high-performance logistics services powered by experienced W-2 professionals.

Last-Mile Residential Delivery

Operating over 90 daily routes at peak, our last-mile team delivers 10,000+ packages per day with top-tier safety, quality, and reliability performance for major partners like Amazon. Our cargo van fleet is operated by uniformed, trained W-2 employees.

Up to 10K packages/day during peak

Proven Amazon DSP Pinnacle status

Real-time tracking and proof-of-delivery

Residential and commercial endpoints

Middle Mile Freight

Our 26-foot box truck fleet moves palletized freight from dock to dock for scheduled routes and ad hoc deliveries. All vehicles are ELD and GPS equipped, with lift gates and full chain-of-custody documentation.

45 daily routes

Post office, business, and facility deliveries

Lift gate equipped for heavy loads

Scalable for peak demand

Pharmaceutical Delivery

HIPAA-compliant, GDP-certified transport of prescription and OTC medications for wholesalers, pharmacies, and manufacturers. Chain-of-custody is maintained by fully trained, uniformed employees in temperature-controlled vehicles.

Cold/ambient temperature control

DSCSA and NABP alignment

Secure, tamper-evident packaging

On-demand and expedited options

Medical Devices & Equipment

Reliable same-day and next-day delivery of critical medical equipment and high-value devices to hospitals, clinics, and surgical centers. Real-time visibility and dedicated driver handoff ensure full accountability.

Orthopedic kits and device transport

Load securement for fragile items

FDA-compliant handling

Proof-of-delivery with photos

Clinical Trials & Biological Specimens

We transport time- and temperature-sensitive biological specimens, diagnostic kits, and investigational materials for clinical trial sponsors, labs, and CROs with precision, discretion, and compliance.

UN3373 certified packaging

Category B infectious substances

Real-time temperature monitoring

HIPAA and CLIA compliant

Blood and Plasma

Urgent, temperature-controlled transport of blood components, plasma, and whole blood units for hospitals, blood banks, and transfusion services. Our compliant fleet ensures safe, traceable delivery to save lives.

1-6°C cold chain maintenance

Emergency on-demand service

Bloodborne pathogens training

FDA and AABB aligned

General Freight Transport

Secure and efficient transportation of general cargo, including palletized goods, machinery, and consumer products, leveraging our extensive fleet for nationwide coverage and on-time performance.

Nationwide routes with GPS tracking

Palletized and bulk freight handling

DOT-compliant vehicles

Scalable for varying load sizes

Reverse Logistics & Returns Handling

Streamlined management of product returns, recalls, and exchanges, with compliant processes for pharmaceutical and medical items to ensure safe disposal or redistribution while maintaining chain-of-custody.

Compliant returns for regulated items

Chain-of-custody documentation

Recalls and exchanges supported

Efficient redistribution options

White Glove Delivery Services

Premium handling for high-value or sensitive items, including unboxing, assembly, and installation at the destination—ideal for medical equipment in hospitals or residential setups.

Unboxing and assembly included

Trained teams for sensitive items

Ideal for medical and high-value goods

Full installation at site

E-Commerce & Retail Fulfillment

End-to-end support for online retailers, from warehouse pickups to customer doorsteps, with scalable solutions for peak seasons and integration with major platforms like Amazon.

Warehouse to doorstep delivery

Scalable for peak seasons

Integration with e-commerce platforms

Amazon DSP expertise

Emergency & Critical Care Logistics

24/7 rapid response for urgent deliveries, such as life-saving supplies to emergency rooms or disaster relief areas, prioritizing speed without compromising safety or compliance.

24/7 rapid response

Urgent medical and relief supplies

Prioritized for emergencies

Safety and compliance maintained

Supply Chain Optimization Consulting

Expert advice on route planning, fleet utilization, and compliance strategies, drawing from our Amazon DSP expertise to help clients enhance their logistics efficiency.

Route and fleet optimization

Compliance strategy consulting

Amazon DSP insights

Efficiency enhancements

Why Our Services Stand Out

Trained Professionals

All services delivered by experienced, uniformed employees—not contractors—for accountability and quality.

Compliance & Security

Adhering to HIPAA, GDP, DSCSA, FDA, and more, with chain-of-custody and real-time tracking.

24/7 On-Demand

Expedited, same-day, and emergency services available around the clock for critical needs.

Scalable Solutions

From 60K+ daily packages to specialized medical hauls, we scale to your volume and requirements.

Service Areas

Regional Service Area with Local Precision

We operate within an approximate 360-mile service radius from our headquarters in Brooklyn, Ohio—covering key cities like Chicago, Detroit, Columbus, Pittsburgh, Lexington, and St. Louis. Our network is designed for same-day and next-day delivery across the Midwest and Eastern U.S., including high-priority pharmaceutical, medical, and biological shipments.

No matter the destination, your freight never leaves the hands of a trained, uniformed Cleveland Logistics Company employee driving a secure company vehicle.

Dedicated Route Services

Our clients rely on us for high-compliance, scheduled route deliveries. Whether it’s daily pharmaceutical replenishment to retail pharmacies, hospital system circuit runs, or lab specimen collection, we build dedicated routing solutions that prioritize punctuality, compliance, and repeatable precision.

Each route is staffed by experienced W-2 drivers with 2+ years of tenure and advanced medical logistics certification.

Customized Routing for Your Operation

Each route is staffed by experienced W-2 drivers with 2+ years of tenure and advanced medical logistics certification.

Expedited, On-Demand Emergency Delivery – Nationwide

When time is critical, Cleveland Logistics Company delivers.

We offer 24/7 on-demand emergency delivery across the continental U.S. for pharmaceuticals, medical devices, biological specimens, and high-value freight. Whether it’s a last-minute clinical trial pickup, a blood unit for a trauma center, or a replacement part for lifesaving equipment, we respond within minutes and dispatch within hours — no handoffs, no excuses.

Our expedited services are powered exclusively by W-2 Cleveland Logistics employees, trained in chain-of-custody procedures, HIPAA compliance, and emergency protocols. Every emergency shipment is handled with white-glove precision from pickup to final delivery.

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